Terms of Service

Last updated: March 25, 2026

Please read these terms carefully before using Eatomate. By using our service, you agree to these terms.

Acceptance Service User Accounts Payment Accuracy Medical Disclaimer Household Prohibited Uses Intellectual Property Termination Liability Changes to Terms Governing Law Contact

1. Acceptance of Terms

By accessing and using Eatomate ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Eatomate provides a nutrition tracking application that uses reconciliation algorithms to estimate food consumption. The Service includes:

Mobile application for meal tracking via predictive modeling
Receipt and barcode scanning for pantry management and data extraction
Aggregation of anonymized data across all data streams for commercial insights (see Privacy Policy Section 5)
Web dashboard for analytics and household management
Automated calibration and accuracy improvement

Anonymized Data and Pricing Intelligence

By using the Service, you acknowledge that two categories of de-identified data are produced as described in our Privacy Policy (Section 5):

•Pricing Intelligence: Individual SKU-level price observations (store, location, product, price, date) are stored de-identified with no user ID, no receipt ID, and no item combinations. Each product is an independent price observation that cannot be traced to any individual.
•Health, Nutrition, and Economic Aggregates: Population-level statistics derived from nutrition patterns, purchasing patterns, exercise data, body composition trends, and combinations thereof (e.g., aggregate cost per nutrient by demographic group). Dimensions include locality (from store locations on receipts, not home addresses), 5-year age bands, gender, dietary pattern, and activity level. Per-person metrics are computed at query time and never stored separately; only aggregates across 5 or more users are produced. Your exact weight, height, age, and body composition are never included in aggregate outputs.
•K-Anonymity: No aggregate statistic from user data is ever based on fewer than 5 users across any dimension combination. De-identified pricing intelligence is not subject to this threshold as it contains no user identifiers.
•Receipt Processing: Receipt images are deleted after 30 days. Raw store addresses (street, postcode) are immediately discarded from your account after processing; only locality/borough is retained for service delivery.
•De-identified pricing data and anonymized aggregate statistics are retained indefinitely for commercial research, public health intelligence, academic partnerships, and data licensing.

Under GDPR, truly anonymized data is not personal data. De-identified pricing intelligence and aggregate outputs contain no personally identifiable information and cannot be linked to any individual user.

3. User Accounts

To use the Service, you must:

•Provide accurate and complete registration information
•Maintain the security of your account credentials
•Notify us immediately of any unauthorized access
•Be at least 18 years of age, or have a parent/guardian create and manage the account if under 18

4. Subscription and Payment

Eatomate offers a single Household plan with per-member pricing:

Household Plan

£19.99/mo base

+ £9.99/month per additional member

Up to 10 members

All subscriptions include a 30-day free trial. You may cancel at any time. Payments are processed via Stripe. Refunds are provided on a case-by-case basis.

5. Data Accuracy

While Eatomate strives to provide accurate nutrition tracking, the Service provides estimates only. Accuracy improves over time through calibration, but:

⚠Initial estimates may have ±15% variance
⚠Calibrated estimates typically achieve ±5% variance
⚠Results depend on user input quality and consistency
⚠The Service is not a substitute for professional medical advice

6. Medical Disclaimer

⚕️ Important Medical Information

Eatomate is not a medical device and does not provide medical advice. The Service is for informational purposes only. Always consult with qualified healthcare professionals before making dietary changes, especially if you have medical conditions or dietary restrictions.

7. Household Accounts

Household subscriptions allow multiple members (up to 10). The account founder is responsible for:

•Managing household members and invitations
•Payment and subscription management
•Ensuring members comply with these Terms
•Data shared within the household

8. Prohibited Uses

You agree not to:

✗Reverse engineer or attempt to extract source code
✗Use the Service for any illegal purpose
✗Share account access outside your household
✗Scrape or collect data from the Service
✗Interfere with or disrupt the Service

9. Intellectual Property

All content, features, and functionality of the Service are owned by Eatomate and protected by copyright, trademark, and other intellectual property laws. The reconciliation algorithm and calibration methods are proprietary technology.

10. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

11. Limitation of Liability

To the maximum extent permitted by law, Eatomate shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by the laws of England and Wales, without regard to conflict of law provisions.

14. Contact

For questions about these Terms, contact us at:

Legal Inquiries

legal@eatomate.co.uk

Registered Address

71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom